Rights and obligations from the guest accommodation contract
1. Guest accommodation contract
The guest accommodation contract is concluded as soon as the room / holiday apartment has been ordered by the guest and the room / holiday apartment order has been accepted by the landlord or his representative by the central accommodation service.
2. Landlord obligation
The landlord is obliged to make the reserved room / holiday apartment available. Otherwise the guest has to pay damages.
3. Obligation to guest
The guest is obliged to pay the agreed room price / rent for the holiday apartment for the duration of the contract. This also applies if the room / holiday apartment is not used - irrespective of the reason.
4. Travel cancellation / cancellations
We do not hope that you have to cancel your vacation unplanned. However, should this occur, the following cancellation fees will apply:
Cancellation up to 30 days before the start of the holiday |
| 0% |
Cancellation up to the 21st day before the start of the holiday |
| 25% |
Cancellation up to the 14th day before the start of the holiday |
| 50% |
Cancellation up to the 7th day before the start of the holiday |
| 75% |
Cancellation up to the 6th day before the start of the holiday |
| 80% |
Later cancellation |
| 90% |
of the agreed rental price including VAT.
5. Damage limitation
The landlord is required in good faith to rent out the unused room / holiday apartment to someone else if possible.
6. Arrival and departure
Unless otherwise agreed, the rental period begins at 4 p.m. on the day of arrival and ends at 10 a.m. on the day of departure.
7. Place of performance
The place of performance is the place of accommodation.